User guides

Is paper yarn a durable material?

The paper yarn used by Woodnotes is spun from a very long fibered and wet strong paper quality. This manufacturing process and raw material quarantee the paper yarn to be very durable and also applicable for public spaces.

I spilled red wine on my carpet, how can I clean it?

Any liquids spilled onto the carpet should be removed immediately with a piece of kitchen towel or white, absorbent, damp cotton terry towel. The affected area should be treated by tapping it with a damp sponge or towel. A drop of mild washing-up liquid can also be used. Do not rub. Rinse out by using a clean damp sponge or towel.

How are the carpets / fabrics cleaned?

Please look at the care instructions (www.woodnotes.fi/contact_service/care_instructions/) from the downloads section.

Are Woodnotes carpets and furniture suitable for wet spaces?

Woodnotes products tolerate moisture well, but are not suitable for actual wet spaces, such as bathrooms.

How long does the soil-repellent treatment last? Can I redo it myself?

The durability of the soil-repellent treatment varies depending on the usage of the carpet. We recommend redoing the treatment every one to two years on a cleaned surface (with eg. Soft Care Protection).

Should I use a non-skid underlay under my carpet?

We recommend the use of a non-skid underlay under the carpets, especially on slippery surfaces such as parquet or stone floor. A separate underlay holds the carpet in place, lengthens the life of the carpet and adds comfortability.